Reference

What You Agree To When You Use Most P

These terms set out how your Most P account works — what you can do, what we expect from you, and how we handle payments through bKash, Nagad, and Rocket.

bKash, Nagad, RocketAccount eligibility appliesGoverned by applicable lawOne account per personMobile access supported
Most P What You Agree To When You Use Most P
ACCOUNT PROTECTION

How We Handle Your Account and Data

Your account security matters to us. We use standard encryption across login, payment, and session flows to keep your details protected. When you register, we collect only the information needed to run your account and verify your wallet — bKash, Nagad, or Rocket number, and basic account details. We do not sell that information to third parties. Here is how we manage the specifics.

Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain records only as long as required for audit and payment reconciliation purposes.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No tracking cookies are placed without your consent.

Account Security

Your password and OTP are yours alone. We will never ask for your bKash or Nagad PIN. If you receive a message asking for it, do not respond and contact us immediately.

Requesting Changes

To update your registered wallet number or account details, contact support with proof of ownership. Changes take up to two business days to process and verify.

TERMS QUERIES

Reach Us About Your Account Terms

If something in these terms is unclear, or you need to raise a concern about your account, our support team handles queries about account status, wallet verification, and payment disputes. We aim to respond within one business day. Reach us through the channels below.

Team online

Live Chat

Start a chat from your account dashboard. Available during platform operating hours for account and wallet questions.

Email Support

Send your query to our support address. Include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account faster.

Help Centre

Our help section covers common account questions including deposit flow, withdrawal verification, and what to do if a transfer does not arrive.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice. If your question is not here, reach out via live chat or email.

You must be of legal age in your region and accessing the platform from an eligible area. We do not accept accounts from regions where access is restricted under local law.

No. One account per person is the rule. If we detect duplicate accounts linked to the same wallet or device, we may suspend both accounts pending a review.

Check that your transfer went through on your wallet app first. If the wallet shows success but your account balance has not updated after 15 minutes, contact support with the transaction reference.

Contact support via live chat or email and request account closure. Any remaining balance will be returned to your registered wallet — bKash, Nagad, or Rocket — after verification.

We post a notice on the platform before material changes take effect. Minor updates may go live without advance notice, so checking the terms page periodically is worth doing.

Applicable law depends on your region. We do not claim these terms override your local regulations. If there is a conflict, local law takes precedence where it applies to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.