What We Collect and Why
We collect the information you provide when registering — your name, contact details, and the payment method you choose for deposits. When you fund your account through bKash, Nagad, or Rocket, we record transaction references to reconcile your wallet balance and handle any deposit queries. We
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do not store your mobile banking PIN or full wallet credentials; those stay inside your own bKash, Nagad, or Rocket app. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from
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unauthorised entry. Cookies track your session state so the lobby stays loaded between pages. This data is used solely to operate your account, process payments, and respond to support requests. We do not sell your personal information to third parties. Your data is retained for as
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long as your account remains active and for the period required under applicable financial record-keeping rules. If you close your account, we delete or anonymise personal data that is no longer required, subject to any legal retention obligations in your jurisdiction. Use of this platform and
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its data practices is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.