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What You Agree To When You Use Most P

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out what we expect and what you can expect from us.

Jurisdiction-dependent accessAccount holder obligationsBangladesh-region eligibilityFair use and account rules
Most P What You Agree To When You Use Most P
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We hold your account data — including the bKash, Nagad, or Rocket number linked to your account — for as long as your account is active and for a reasonable period after closure, as required for transaction records. You can request a summary of the data we hold by contacting support with your account ID. We do not sell personal data to third parties.

Wallet Data Retention

Your linked wallet number and deposit history are stored securely and used only for payment processing, verification, and dispute resolution. We do not share these with unrelated third parties.

Account Security

Accounts are protected with password authentication and OTP verification steps. If you suspect unauthorised access, contact support immediately and we will lock the account pending a full review.

Cookie Use

We use cookies to keep your session active and remember your account preferences. No behavioural tracking cookies are placed without your agreement, and you can manage cookie settings from your browser.

Data Access Requests

You have the right to ask what data we hold about you. Email support with your account ID and the words 'data request' in the subject line. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us About Account or Legal Questions

If you have a question about your rights under these terms, how your account data is handled, or a dispute about a transaction made through bKash, Nagad, or Rocket, our support team can point you to the right process. Response times vary; complex account or legal queries may take longer than general help requests.

Email Support Send account or legal queries to our support address. Include your registered wallet number and account ID so we can locate your file without delay.
Live Chat Reach the team directly through the chat widget in your account dashboard. Available during active support hours for faster responses on account-specific matters.
Account Help Centre The help section inside your account covers common eligibility questions, wallet verification steps, and what to do if a deposit or withdrawal is held for review.

Common Questions About Our Terms

Straightforward answers to the things people actually ask about eligibility, account rules, and data when using Most P.

Access depends on your local law and the eligible regions we serve. Check that participation on platforms like ours is lawful where you are before registering or depositing.

Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account may result in your account being suspended until identity verification is completed.

No. Withdrawals are sent back to the same bKash, Nagad, or Rocket number used for your deposit. This wallet-match rule protects your funds and keeps the transaction record clean.

Email our support team with your account ID and write 'data request' in the subject. We will pull together the information we hold and send it back to you within a reasonable period.

Contact support right away through live chat or email. We will suspend the account immediately and walk you through the steps to secure it and review recent activity.

Yes. We may update terms at any time and will post the revised version on this page. Continuing to use your account after a change means you accept the updated conditions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.